Otto reads your service diary, your customer history and your courtesy car availability. Bookings drop straight in with the right advisor codes and job types. No new system for your team to learn.
Otto is built around UK & European DMS reality. Direct integrations for the platforms most workshops actually run.
Two-way integration. Otto reads your live service diary, your customer master, vehicle history, MOT dates and courtesy car pool. Books drop in with the correct advisor, job type and notes — exactly the way your team would book them.
Two-way integration. Service diary, customer records, MOT and recall data. Otto books the slot, attaches the courtesy car, and writes call notes back so the advisor sees the full picture before the customer arrives.
In active build with a launch group. Same booking depth as Keyloop and Pinewood. If you run K8 today, talk to us — we'll prioritise your DMS in the queue.
On the roadmap and scoped. Same patterns: read the diary, write the booking, leave a clean trail. Get in touch to be part of the launch cohort.
Most DMS integrations take 5–10 days to a working sync against our adapter pattern. Tell us what you run; we'll tell you the timeline.
You don't need a DMS to run Otto. We can hold the diary, customer list and booking history in Otto itself, and export to spreadsheet whenever you want.
Otto reads from your DMS so chase campaigns can run on real data. Otto writes back so bookings, notes and consent live where your advisors already work.
You don't replace your phones. You forward overflow, after-hours, or specific lines to Otto. Reversible at any time from your provider's dashboard.
Forward overflow, after-hours or specific service queues. Reversible per line.
SIP-based forwarding to Otto's UK numbers. Works with existing call routing.
Standard call-forward rules. Otto provides a UK number; your team keeps theirs.
Most legacy PBX systems can forward to an external number. We'll guide your IT.
Auto-attendant rules forward to Otto. Native integration coming Q3 2026.
We provision a UK number for you. Put it on your Google listing or print it on tyre tickets.
Customer-facing video, BI dashboards, group accounting, OEM portals — Otto stays in its lane and shares the right events with the right tool.
Otto can trigger a video send and pick up engagement events when the customer watches.
Daily exports to Power BI, Looker or your data warehouse. Booking, conversion, advisor time saved.
Brand voice approval pack, exported call samples, audit trail for franchise reviews.
SAML / Microsoft Entra / Google Workspace on Group and Enterprise.
HubSpot, Salesforce, dealer-specific. Otto pushes booking and conversation events as they happen.
Need something specific? We have a webhook/API layer for custom builds — see the developer docs.
Tell us what you run. Most integrations take a few days. We'll tell you a real timeline on the call.
Talk to us