Otto Outreach

The chase that runs
on its own.

MOT chase, service-due, no-show recovery, lapsed winback. WhatsApp first. AI voice on no-reply. Books straight into your DMS — every list, every week, no person doing it.

What it runs

The four chases dealers never get round to.
Otto runs all of them.

Drag-and-drop journeys with WhatsApp-first, voice-on-no-reply built in. Or pick a template and ship it the same day.

21d → MOT due
MOT chase

Three-touch chase. Same-day rebook.

WhatsApp 30 days out. Voice fallback at 14. Final reminder at 7. Customer rebooks in the same thread — no portal, no link they need to find.

June · service-due
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Service-due

Reads the DMS, picks the slot.

Otto looks up last service, mileage, manufacturer interval. Reaches out at the right cadence — not too early, not too late. Books with the right job type.

⚠ No-show · 09:30 booking
✓ Rebooked Friday 14:00
No-show recovery

Rings the same morning. Finds out why.

9:31am, customer didn't turn up. Otto calls within minutes — not the next day. Rebooks the bay before the slot is wasted.

14m · lost
+ booked
Lapsed winback

The ones you stopped chasing.

Customers 12+ months out get a personal-feeling WhatsApp from Otto. Voice on no-reply. The forgotten cohort starts paying back the database you already owned.

Inside the engine

How Otto knows
which customer needs what.

Otto reads the DMS, builds a live profile of every customer and every car, predicts what each one needs next, and triggers the right journey. Continuously. For your whole database.

Live data stream AI reasoning Trigger fired
What dealers see

Lists actually worked.
Capture climbs sharply.

+26pp
MOT capture from your own database — 41% → 67% in a quarter, no extra headcount.
38%
Same-day rebook on chase replies. Customer answers WhatsApp, Otto books before they put the phone down.
~0
Hours your team spends on chase lists. The 4pm-Friday spreadsheet is gone.

Run the chases that always got skipped.

Twenty-minute demo. Otto running an MOT chase, a no-show recovery, a lapsed-winback — on a real customer list against your DMS.

Book a demo